Nexus Health Group is a relatively new organisation but with a long history of providing good quality primary healthcare in Southwark. Our GP partnership was formed in August 2016 when four long standing local GP practices merged. Nexus serves a population of more than 78,000 patients over nine sites. We merged as we believe there are benefits of working together in a larger GP partnership.
Our partners are looking to realise a number of ambitions for Nexus over the next few years, by thinking of new ways we can continue to deliver high quality services to our patients and service users. Our team is vital for us to achieve this goal.
In addition we have staff from local services provide care from our sites including health visitors, dietitians, osteopaths, alcohol and drug workers, and mental health workers. As a training practice (both undergraduates and specialist trainees) we also regularly have trainees working across the location and branch surgeries. We also have student nurses attached for placements at our sites.
The overall aim of Nexus Health Group is to provide a clinically excellent service to our patients, recognising the needs of our local population and to provide a learning and developmental environment for our staff.
Our clinical approach is based on a foundation of clinical excellence, clinical leadership and clinical governance.
Having a clear set of values keeps us focused on why we do what we do and what we stand for. We want to be a service who is enjoyable to work with, and work for.
Here are the values we stand by at Nexus:
We are always looking to engage with local patients/community about our services. We have recently developed a Nexus wide Patient Engagement Strategy in consultation with our patients.
As part of this strategy we are looking to:
Utilise our patient participation groups to obtain feedback and ideas on services.
Actively engaging with our patients on our service redesign proposals, utilising both patient groups and focus groups.
Using patient surveys and feedback from Friends and Family Test and the GP Patient survey to obtain insight on what matters to our patients.
Share this insight with our wider patient population through local surgeries and our website.
To engage with the local university and educational institutions such as London South Bank University, about providing information to students about our practice and to provide registration clinics/health promotion.
The practice has developed key relationships with a number of organisations in the community such as homeless hostels, care homes, residential homes in our area who register their residents with us.
We actively engage with the Care Quality Commission (the Health and Social Care regulator) and NHS Southwark Clinical Commissioning Group (the local commissioner of NHS-funded services in the borough).