If we have referred you to an external clinic/speciality and you haven’t been seen yet, you should get in contact with the team you have been referred to.
You can also check the status of some referrals via the NHS App. We would usually have sent you a text message when we did your referral.
If you are already under the care of a hospital and awaiting for a follow up appointment, we cannot contact the hospital on your behalf as we have no control over their appointments.
You do not need a GP appointment to discuss this. The reception team will be able to deal with your query and they can speak with our referral team if need be.
If you missed a hospital or clinic appointment, please contact the hospital/clinic first as they may be able to reinstate the appointment.
If they are unable to reinstate your appointment, please submit an eConsult and we can refer you again. Please contact reception to ensure we have your correct contact details.
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