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I need a new referral

If you need a new referral you can request this via eConsult. You will receive a response from the practice within 48 hours. 

You should also check the Refer yourself for services page to see if you can refer yourself without talking to the practice team. 

I am waiting for an appointment at a hospital or clinic

If we have referred you to an external clinic/speciality and you haven’t been seen yet, you should get in contact with the team you have been referred to. 

You can also check the status of some referrals via the NHS App. We would usually have sent you a text message when we did your referral.

If you are already under the care of a hospital and awaiting for a follow up appointment, we cannot contact the hospital on your behalf as we have no control over their appointments.

You do not need a GP appointment to discuss this. The reception team will be able to deal with your query and they can speak with our referral team if need be.

You can contact reception via telephone, eConsult or our Contact us form

I missed an appointment and I need a new referral

If you missed a hospital or clinic appointment, please contact the hospital/clinic first as they may be able to reinstate the appointment. 

If they are unable to reinstate your appointment, please submit an eConsult and we can refer you again. Please contact reception to ensure we have your correct contact details.

If you cannot find what you need in the options above, please

  • Get in touch via eConsult
  • Use the Contact Us form on this website. 
  • You can also get in touch via the NHS app. 

For information on services you can self-refer to, please see our page Refer yourself for services